This may be pretty annoying and you may lose time besides having the feeling of injustice and violation of your privacy. It is possible that if your purchase seems suspicious, the CD key seller may subject you to a security check. We are working with Eneba since December 2018 and we had no issues with their services. They also offer weekly sales and giveaways. They offer a huge catalogue of games and gift cards at competitive prices. We’ll be waiting for your response so we could ensure that all has been sorted out!Įneba is a store for digital games. It’s safe to share these bits of information as only Eneba can utilize them to locate things within our systems. We can check in with our specialists on this subject, but we’d need a reference of your order, such as an order ID (ex: #o-*******) or your support ticket number (ex: #1234567). In case you still haven’t, we greatly advise that you reach out to them by filling out a ticket at center or email about it to – both will reach the same assistance inbox, but filling out the ticket will help our support team locate your purchase easier and quicken the overall process. However, there’s nothing to worry about – our dedicated customer support team will more than gladly help you resolve it. This is when such human error can occur and a wrong key could be assigned to your purchase. On some rarer occasions, there can be a mix-up on the seller’s side, typically when uploading vast amounts of codes to our system. We simply provide a platform for our vetted, external seller, who are the ones that bring such offers to our marketplace. Please keep in mind that Eneba doesn’t develop, publish, nor sell the product codes ourselves. ![]() Thanks for reaching out to us about this.
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